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| PAYMENT METHOD |
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We accept payment by TT (Telegraphic Transfer) to our Bank Account for real order and sample order by paypal |
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We require 70% Deposit payment, from the total order amount at the time of order is placed
and the 50% balance payment when all the merchandise are ready to ship |
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Please email your bank transfer's receipt in order that we can monitor the status of your transfer |
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We will start to proccess your order once we have received your payment at our bank account |
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| PRODUCTION TIME |
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Normally order takes about 2 upto 4 weeks for production time |
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All items are handmade, lead time of production may vary depend on the quantity, the complexity of your order |
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We will keep on informing you with the progress of your order by email and photos |
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When we finished the production earlier we will inform you so the other way around |
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| DAMAGE MERCHANDISE |
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Firstly, we will help you with the insurance coverage |
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If the damaged caused by us , we will refund the amount of damaged as a new credit for your next o |
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| DISCOUNT OFFER |
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For more than USD 5,000 order : USD 100 reduction from total amount. |
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For more than USD 10,000 USD order : 5 % reduction. |
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| TAXES |
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Every country imposes its own taxes, duties and other administrative fees.
Customers are encouraged to contact their local postal service or customs bureau to inquire about possible import taxes. |
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WE are not responsible for duties or taxes charged by the local government. |
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We will help you to avoid high taxes cost by cut 40% - 60 % each price in invoice for shipping document. |
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| CANCEL AN ORDER AND REFUND |
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When the first deposit is made, no cancellation is possible. |
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| CUSTOM ORDERS |
Let go your imagination in order to create something really special.
We have access to some of the most powerful creative talent in the Indonesian craft scene.
If you are interested in developing a new product or an adaptation of an existing one, please contact us and we will help make it happen. |
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